Contact Us

The fastest way to reach us is email: [email protected]. We read everything and aim to reply within a few business days.

What to write to us about

• Corrections — a wrong RTP figure, an outdated licence detail, a broken demo. Factual fixes jump the queue.
• Game requests — missing a pokie you want in the demo library? Tell us which.
• Operator feedback — good or bad experiences with casinos we list. Payout problems especially: a documented pattern affects our rankings.
• Partnerships & business — operators and providers, use the same address with “Business” in the subject line.

What we can’t help with

We are not a casino and hold no player accounts, so we can’t process withdrawals, unlock accounts or intervene in disputes — those go to the operator’s support first and its licensing regulator second. If gambling itself is the problem, please use the free, confidential support collected on our responsible play page, starting with the Gambling Helpline on 0800 654 655.